Real estate agent: What does this professional do?

The real estate market has new challenges. Gone is the vision of selling houses “while I find something better”. Today the market has its own rules, in which the real estate professional cannot be improvised, but an agent of change in constant updating. The real estate market has new challenges. Gone is the vision of selling houses “while I find something better”. Today the Mexican market has its own rules, in which the real estate professional cannot be improvised, but an agent of change in constant updating. We are a company with a highly qualified staff and two decades of experience in the management of sectors.

To make our clients feel special for the service they receive when locating the desired property for them, either for residential use, for those seeking investment or for work activities. Buying or selling a house or apartment is one of the most important decisions in a person’s life. Therefore, it is recommended to do it with caution, with security, and, above all, with the necessary advice if you do not have an idea of this process. That’s where the figure of the real estate agent appears.

It sounds simple, but also the role of a real estate agent is even essential if you are looking to sell, rent or buy a property at the best price and the shortest possible time, since it will offer the client all the basic guides for that purpose and the paperwork and paperwork route that you must follow, and you will avoid being ripped off in the attempt. If a property does not yet have people interested in acquiring or renting it, the real estate agent will be in charge of “promoting” it, using posters in the same property or posting notices on the internet and social networks, that is, using marketing.

How does it work?

It is a live chat system with which you can interact with our commercial agents easily and quickly to resolve all the questions that may arise. And if you have more questions do not worry, because you will have the option of being attended by an agent of our “call centre” to expand the information or make a physical visit request. It’s not bad, is it? With the launch of this project, we continue with our digital transformation to save you time and make your home buying or selling process as comfortable as possible. We are implementing innovative ways to interact with you in order to provide you with a unique experience that allows you to find the house of your dreams.

Advantages of a live chat system

  • Live chat system is an online collaboration tool, which has a series of very effective features and functionalities for real estate to increase its productivity level.
  • The platform offers the real estate agency the possibility of having a private corporate social network, something very important for the management of projects and to enhance the level of organizational communication.
  • The features and functionalities are focused on the implementation of a corporate online network, although it can also be used for various purposes of great utility. We have a complete functional control panel, which allows the real estate agent to configure and customize its online collaboration platform.
  • Provide Support will overload direct sales with your real estate website
  • Provide Support will allow real estate agents to speak in person with the potential buyers and sellers that are on your website. Clients can request live chat system in real time at the click of a button and agents can send them an invitation.
  • This type of interaction represents a convenient way for both the salesperson and the potential customer to close the initial contact, make an appointment, and locates the nearest office or agent, talk about current mortgage rates and much more.
  • Teach properties to potential buyers during the live chat system
  • Provide Support makes live chat system is even more useful by providing advanced options such as “sending” web pages. This utility will allow real estate agents to make specific pages with advertisements appear during the live chat system in the client’s browser.

Online attention directly on the website of the real estate

We offer an exclusive customer service system via chat called CHAT + for our clients, at no additional cost. The system allows the real estate broker to invite the visitor to the page to initiate a conversation through the chat system, being that the visitor can accept or reject that request. It is a quick way to establish contact with the interested party and to know first hand their needs.

Website supervision

Real estate agents spend a lot of time out of the office. Real estate commercials can use Provide Support wherever they are, even in an open house. Provide Support can be run anywhere from any PC with an internet connection.

Real-time monitoring, chat transfer and instant messaging

Provide Support allows you to control the traffic of visitors to the company’s website in real time. Agents can transfer the chat to other operators who are more qualified to answer specific questions and can invite other agents to the ongoing chat session.

Customize each agent’s chat window

Each agent can customize their chat window with an individual photo or logo. You can also customize the system and welcome menus. Employees can record their personal address in the system so customers can send them an email message in case they are not available for live chat system.

We Provide Support chat allows real estate agency staff to monitor chat requests on the agency’s website 24 hours a day, 7 days a week, from any site and system with internet access. The system offers the possibility to carry out chat sessions between operators, transfer the chat to other agents and send chat transcripts automatically. The system installs in less than 15 minutes and requires only a small piece of HTML code inserted into your web page. No need to install any program or add-on in the browser.