If you can't find the answer to your question here, please contact us via our contact form and we'll endeavour to get you an answer within 24 hours.
The start location will be released to ticket buyers in an email 30 days before the game. If you have bought a ticket and do not receive this email, check your spam folder. If you still can't find it, call our help line. The time on your ticket is your start time. There are three start times to help reduce queueing but there may be queues.
Please note that this is a ticket only event.
Leeds, Sheffield, Bristol and London.
Click on the 'Buy Tickets' link in the tickets and dates section. You can pay with debit or credit cards or PayPal. We send out e-tickets only by email.
We tier our tickets like a music festival. There is no qualitative difference between the tiers, just price. We release the cheapest tickets first, the Early Birds. When they go, we offer the more expensive Standard tickets.
Preview nights are like in the theatre. It's the full game but as it's first night there may be glitches. They are rare, but they do happen. That's why we don't charge as much.
You will receive the game start location 30 days before the game via email.
There are a series of locations around the city. You must find your way to each without being caught by zombies that prowl the city. It's zombie themed tag on an epic scale. At the start you are given the first location. If you make it there you will be given the next location, and so on, until you make it to the Asylum and the Zombie disco.
No. This is a game of tag. A pretty awesome game of tag, but definitely non-contact. You'll be chased and you run. If you get touched, you must stop and be marked with the infection by the zombie. Then you carry on. This mark may mean infection or it may not. You will find out when you get scanned in quarantine at the Survivors camp.
You will be tagged by the zombie and marked with the infection. You continue to play but if this mark shows up in quarantine scanning at Asylum, you 'become' a zombie.
You get stamped with the infected stamp and then sent to the treatment room. There we make you up as a zombie and send you into the Zombie Disco.
Yes, sorry it's over 18s only. We operate a Challenge 25 policy, so if you don't look 25 please bring photo ID http://www.challenge25.org/
We tried it but as our tickets often sell out really quickly we had people buying concessions who didn't qualify. If you can't afford the full ticket we do offer preview night at a discount, or you can volunteer to chase. You get training, make up and costume. And a free ticket to play.
Absolutely, come as a gang. No more than eight in a group though.
Yup. We don't check names at box office, but make sure you forward game info emails to your guests.
No problem. We'll team you up with some other people for the start. A lot of people make friends this way but you can go solo once you're out there if you are a real lone wolf.
We love costumes but come as you wish. Some players dress in character, others don't.
This is a definite no. So, no nerf guns, latex swords, frying pans, cosmic death rays, throwing stars or cutlasses etc. Sorry guys, but if you bring anything that might be construed as a weapon by Her Majesty's finest, we will have to confiscate them at the start.
Great! We have lots of opportunities for people to play as zombies or help behind the scenes. Check out the volunteer FAQs at the bottom for info on how to apply. if you go for our Chase & Play deposit, we offer a free ticket in return for a night's work. You also get to attend the world's only zombie school
Pretty physical. There is no contact other than possibly being tagged by a zombie, but there will be plenty of running. Wear comfortable shoes, get limber. Doing some training now may well help you survive come the apocalypse.
There is a help line that you can text or call. You can also approach game staff for help if you get into difficulties. They will be identified by t-shirts or high vis. jackets.
Nope. Your game ticket gets you into the Zombie disco. We have DJs, huge projected zombie shoot 'em ups, zombies vs humans games, a dance off and a pay bar.
Sorry but tickets are not transferable.
We do not allow cancellations or give refunds. Please note we do not check names, or start times, so feel free to pass the ticket on.
Yup. We don't check names, pass it on.
A mobile phone is useful to find friends and ask for help if you get lost. Money is a good idea as there is a BAR at Asylum. This is a game not a race - but it is a physical game, so dress accordingly. Think of it this way: if you had time to dress for the zombie apocalypse what would you wear? If you're thinking weather appropriate clothes that allow you the comfort and manoeuvrability to out run a zombie, stand up to exposure to zombie gore* while keeping your phone and valuables safe then you are getting close. Heels = injury.
The game will last about between one and a half to three hours - it depends on how quick you are. After the game there is the Zombie disco, on till 1 or 2 in the morning. So make sure you have got whatever you need with you for the night. You will be starting in groups of six to eight people. You will be told where to go for the first location. The rest is up to you.
The game ends with a zombie disco, complete with bar that the most resourceful apocalypse survivor would be proud of. However, for safety reasons we do require that you don't drink alcohol before or during the game. Drunk people always hurt themselves or get eaten. It's a rubbish survival plan. A full survivors guide will be provided to all players on the night of the game. You will need this to find other survivors and your own salvation...
Enter here for your chance to win our VIP Player Prize Draw for the remaining 2015 dates.
Our winner will receive four tickets to play on a night of their choosing, with priority queuing and £100 in vouchers to spend at the Zombie Disco. Amazing.